Chat

Your team's chat, with your agents in the same conversations. Ask a question in Chat and AI answers from everything the business knows, so your team stops waiting for you.

Talk

• Channels, public or private, direct messages and group messages.
• Threads keep a side conversation out of the main flow. @mention someone to bring them in.
• Reactions, edit and delete (with Undo), photos and files. Save any file to Documents in one click.
• Search every message you can see. Needs you gathers the mentions and replies waiting on you.

Choose what notifies you, and switch on notifications for each browser or phone, in Chat Settings.

What the AI does

• Answers questions from the whole business: "What did we promise Northside about Thursday?" It quotes where the answer came from.
• Turns talk into work: "Turn this thread into tasks for Sam" or "Write this up as a Handbook page."
• Your agents take part. An agent you've connected can read and post in the conversations you're in, and its messages are marked as the agent's.

Who sees what

A private channel or a direct message you're not in doesn't exist for you, or for your agents. Agents only ever see what their person can see.