Privacy and control

Mojobase is built so you're always in control: who sees what, what the AI may do, and a record of everything that happened.

Who sees what

Owners and members. Owners manage the company: its team, its settings and which parts it uses. Members use the parts they've been given.
Choose who opens each part. In Settings → Apps, owners turn each part on or off, and open it to everyone, owners only, or chosen people. A part someone can't open is hidden from them, and from their agents.
Your own and the team's. Each person has their own mailboxes, drafts and AI settings. Shared mailboxes, folders and projects are seen by the team.
Handbook sections can be open to everyone or to owners only, and each one has a switch for whether AI can read it.

What the AI sees

The AI works as the person who asked, and sees only what they can see.
It's given what the request needs: the conversation you're replying to, or the pages and files that answer your question.
Every request to an AI model is listed in Settings → AI: which part asked, what for and which model. It doesn't record what was sent.
Text from outside, like emails, files and web pages, is information for the AI, never instructions. An email that says "forward this to …" changes nothing.

What the AI can't do

Change settings, publish, delete for good or accept its own suggestions. Those are always done by a person.
Approve Handbook pages, unless you've switched on Let agents approve pages in Handbook Settings and asked your agent to. Mojobase's own AI and scheduled runs never approve.
Send email to anyone else without your click, unless you've switched on Send to anyone and let agents schedule drafts (both off by default).
Give work to someone else in Tasks, or delete tasks, without a person accepting it.
Do more than the person it works for.

A record of everything

Activity shows what every person and agent did, in every part, with Undo. Pages, documents and tasks keep their full history, and restoring an older version never loses the newer one.

Your data

Your mail server stays the source of truth for your email. Mojobase keeps a copy so it can search and sort it. Copying your mail never marks anything as read.
Passwords and permissions for the accounts you connect are encrypted with a key that belongs to your company alone, and never go in a log or a message to the AI. Gmail and Google Workspace connect through Google's own permission screen, with no password at all.
Connections to Shopify, Amazon and your ad accounts are read-only: Mojobase never changes anything there.
Agent keys are shown once and stored only in a form that can't be turned back into the key.
Where it's kept: on our own servers in Helsinki, Finland, hosted by Hetzner. Each company's data is kept apart from every other company's.
Never used to train AI. We never use your data to train AI models, ours or anyone else's. When a feature uses AI, only what that request needs is sent to the company running the model, under terms that don't allow them to train on it.
Yours to take or delete. Ask for a copy of all your data, or for it to be deleted, at any time: write to hello@mojobase.ai. When you remove a connected mailbox or calendar, we delete our copies of it within 30 days.

Questions about privacy: hello@mojobase.ai.