For ecommerce businesses
Mojobase for ecommerce brands
Mojobase gives an online store one place for the work around the shop: customer emails and support, supplier threads, tasks, and the numbers from Shopify, Amazon and your ad accounts. Every morning the AI reads them together, drafts the replies and tells you what changed, such as ad spend rising faster than sales, before you've opened a tab.
What does Mojobase do for ecommerce businesses?
One morning number
Total sales from Shopify and Amazon, ad spend across Meta, Google and Amazon Ads, return on ad spend and orders, each against the same day last week.
Support without a help desk
Your support@ address becomes a shared Inbox. The AI drafts answers from your Handbook's shipping and returns pages, and answers on its own only the topics you choose.
Supplier and wholesale email
Quotes, purchase orders and delivery dates stay in Email, sorted, with replies drafted from what you agreed last time.
Restocks and launches that don't slip
Tasks found in supplier emails and meetings, with owners and dates, and a nudge when something's stuck.
Policies the AI follows
Returns, shipping times, wholesale terms and your tone of voice, written once in the Handbook and used by every reply.
What would you ask it?
- “Why is return on ad spend down this week?”
- “Draft answers to every open question about delivery times.”
- “Which supplier hasn't confirmed the October restock?”
- “Compare Shopify and Amazon sales for last month, by week.”
Connects to: Shopify, Amazon, Meta Ads, Google Ads, Amazon Ads, Gmail and Google Workspace, Microsoft 365 and Outlook.
What does a store owner's morning look like with Mojobase?
One page instead of five tabs. Yesterday's sales from Shopify and Amazon, the spend from three ad managers and a note on anything unusual are on Numbers; the customer emails that need a person are in Needs you today, with replies drafted; supplier threads are sorted, and tasks found in them are suggested. The owner reads, approves and gets on with the day.
Why does an ecommerce business need the AI to see everything?
Because the answers cross apps. "Where's my order?" needs the order email and the shipping policy. "Should we cut Meta spend?" needs sales by channel next to spend by platform. "Can we promise delivery by Friday?" needs the supplier's last email. An AI that sees one app at a time can't answer any of them; Mojobase's can.
Which tools does a small online store stop paying for?
It depends on what you use today, but these are the jobs Mojobase covers for a store:
- A help desk for support@, with AI drafts and a published help center from the Handbook.
- A separate AI email assistant, because Email sorts and drafts across every address.
- A to-do app for restocks, launches and supplier follow-ups.
- A shared drive for invoices, price lists and supplier contracts.
- The morning spreadsheet that adds up Shopify, Amazon and three ad managers.
Most stores keep Shopify, their ad accounts and their accounting software. Mojobase reads from them rather than replacing them, so nothing about how you sell changes.
Questions people ask
Does Mojobase replace Shopify?
No. Shopify runs the store; Mojobase runs the business around it. It reads Shopify's sales, read-only, and puts them next to Amazon, your ads, your email and your support.
Is it a replacement for a help desk like Gorgias?
For a small store, yes: a shared support Inbox with AI drafts from your Handbook, priced per person rather than per ticket. Stores with very high ticket volumes and many agents may want a dedicated help desk.
Which ad platforms does it read?
Meta Ads, Google Ads and Amazon Ads. Each shows its spend and the sales it claims, and Mojobase works out one return on ad spend across all of them.
What does it cost for a store with three people?
$89 a month at list price: $39 for the first person and $25 for each after, with every app and the AI included. The first 10 companies pay $67, for life.