Comparison

Mojobase vs Re:amaze

Re:amaze is a helpdesk and live chat for small businesses: shared inboxes, live chat, social channels, FAQs, chatbots and an AI agent, from $29 a team member a month, or $59 flat for unlimited members up to 500 conversations. Mojobase puts a support inbox and website chat beside email, customers, tasks and invoices, with AI included.

Updated . Every Re:amaze fact is linked to Re:amaze's own site, with the date we checked it

How do Mojobase and Re:amaze compare, side by side?

Re:amaze: Helpdesk and live chat for small businesses: shared email inboxes, live chat, social channels, FAQ, chatbots and an AI agent, with ecommerce integrations. Mojobase: email, team chat, calendar, documents, tasks, customers, numbers and the Handbook in one place, with AI that works across all of it.

What mattersMojobaseRe:amaze
What it isCustomers' support Inbox and a website chat box, beside Email, Team chat, Calendar, Tasks, Documents, Numbers and the HandbookHelpdesk and live chat for small businesses: shared email inboxes, live chat, social channels, FAQ, chatbots and an AI agent, with ecommerce integrations.1
Flat-rate optionPer person, any number of conversations: $39 for the first, $25 for each after$59 flat per month, unlimited team members, monthly only; annual subscriptions are unavailable for volume-based plans, per billing help2
Per-seat priceThe same price for everyone, with every app included$26.1 per team member per month, billed annually (Save 10%); $29 billed monthly3
ChannelsEmail from your support addresses and chat on your website. No social, SMS or voiceUnlimited email inboxes and social channels on every plan4
AI agentAnswers from your published Handbook, alone only on topics set to Auto; uses the company's AI allowanceRe:amaze AI Agent resolves customer questions; included resolutions per user per month: 5 (Basic), 10 (Pro), 20 (Plus); $0.85 per additional resolution5
AI for the teamDrafts every answer from the Handbook and the customer's history; suggests Handbook pages from common questionsRe:amaze AI (beta): summarize conversations, write FAQ content and engagement messages, train the bot on common questions; powered by OpenAI's GPT models6
Help centerA Handbook collection published as your public help centerPublic and internal FAQ / knowledge base; status page from Pro7
BrandsOne company per subscriptionMultiple brands in one account from Pro; 1 brand on Basic8

Prices are in US dollars a month, before tax. Re:amaze's prices change; the numbers link to where we read them.

Which should you choose, Mojobase or Re:amaze?

Choose Re:amaze if

  • You support customers on social channels, SMS and voice as well as email and chat.
  • You run several brands from one account, with a status page and live visitor view.
  • You want proactive chat messages, order bots and live screensharing.
  • You want a flat $59 a month for unlimited team members on a small volume.

Choose Mojobase if

  • Support is one job among several for the same few people, who also sell, invoice and plan.
  • You want the customer's emails, meetings and invoices beside every conversation. Mojobase is built for 1 to 25 people, and it works well for teams up to 100.
  • You'd like the same AI to answer support, sort your own inbox and chase late payers.

What's the real difference between Mojobase and Re:amaze?

Re:amaze is a complete small-business helpdesk. Unlimited email inboxes and social channels, live chat with chatbots and proactive Cues, public and internal FAQs, macros and templates come on every plan; Pro adds multiple brands, SMS and voice, a live visitor view and a status page; Plus adds live screensharing, departments, shifts and satisfaction ratings.

Mojobase's support is one part of a workspace for the whole business. Support addresses and a website chat box feed one Inbox in Customers, where each conversation sits beside the customer's other emails, meetings, tasks and invoices. The same place holds your own email, team chat, calendar, documents and the store's numbers, so whoever answers support has the full picture without switching tools.

How does the AI compare?

Re:amaze's AI Agent resolves customer questions, with 5, 10 or 20 resolutions per team member per month included and more at $0.85 each. Re:amaze AI, in beta and powered by OpenAI's GPT models, summarises conversations, writes FAQ content and trains the bot; AI Intents detects what customers want, from Pro.

Mojobase's support AI answers only from your published Handbook pages, drafts for a person by default, and replies on its own only for topics you've set to Auto, handing over when it isn't sure. You choose the model. Outside support, the same AI sorts your inbox, suggests tasks and drafts reminders to late payers, and every action is in Activity.

Which one costs less?

Re:amaze costs less for support. Starter is $59 a month flat for unlimited team members up to 500 responded conversations; Basic is $29 a team member billed monthly, or $26.1 billed annually. Mojobase is $39 a month for one person and $139 for five, or $29 and $105 for the first 10 companies, with email, calendar, chat, documents, tasks, CRM and Stripe invoice tracking included.

Where is Re:amaze the better choice?

Re:amaze is the better choice for a support team that works many channels and brands. Social channels, SMS and voice, multiple brands, a status page, chatbots and order bots, proactive messages, live screensharing and integrations with Shopify, BigCommerce and Stripe go beyond Mojobase's support, which has email and website chat only. Choose Mojobase when support is part of everyone's day rather than a team of its own.

Questions people ask

How much does Re:amaze cost?

Re:amaze Starter is $59 a month flat for unlimited team members, up to 500 responded conversations. Basic is $29 a team member a month billed monthly, Pro $49 and Plus $69 a team member, with about 10% off billed annually. Mojobase is $39 for the first person and $25 for each after.

How does Re:amaze charge for its AI agent?

Each team member's plan includes AI Agent resolutions: 5 a month on Basic, 10 on Pro and 20 on Plus, with additional resolutions at $0.85 each. Mojobase's support AI comes out of the AI allowance in its per-person price.

Does Mojobase have live chat like Re:amaze?

Yes. Messenger puts a chat box on your website that lands in the same Inbox as your support email. It has no chatbots, order bots, proactive Cues, visitor view or screensharing, which Re:amaze includes on various plans.

Which is cheaper for five people?

Re:amaze, for support alone: Starter is $59 a month for unlimited members if you respond to 500 conversations or fewer. Mojobase is $139 a month for five people, which also covers email, team chat, calendar, documents, tasks, a CRM and Stripe invoice tracking.

Does Mojobase support SMS or voice?

No. Mojobase has no SMS, voice or social channels; support comes in by email and website chat. Re:amaze offers SMS and voice from its Pro plan and social channels on every plan.

Sources

  1. Re:amaze: What it is. reamaze.com/pricing, checked 7 Nov 2026.
  2. Re:amaze: Starter. reamaze.com/pricing, checked 7 Nov 2026.
  3. Re:amaze: Basic. reamaze.com/pricing, checked 7 Nov 2026.
  4. Re:amaze: Feature. reamaze.com/pricing, checked 7 Nov 2026.
  5. Re:amaze: AI. reamaze.com/pricing, checked 7 Nov 2026.
  6. Re:amaze: AI. reamaze.com/products/ai, checked 7 Nov 2026.
  7. Re:amaze: Feature. reamaze.com/pricing, checked 7 Nov 2026.
  8. Re:amaze: Feature. reamaze.com/pricing, checked 7 Nov 2026.
  9. Re:amaze: Pro. reamaze.com/pricing, checked 7 Nov 2026.
  10. Re:amaze: Plus. reamaze.com/pricing, checked 7 Nov 2026.

Stop being the only one who knows how it all fits together.

The first 10 companies pay $29 a month for the first person and $19 for each after, for life. We open in small groups, and the waitlist goes first.