# Mojobase for startups

Mojobase gives a startup one place for everything outside the code: the founders' email, early customers found from that email, a support inbox, Team chat with customers as guests, Stripe subscriptions, investor updates and hiring documents. The AI sees all of it, so it tells you which customer is stuck, drafts the replies and keeps every promised follow-up from slipping.

## What does Mojobase do for startups?

### Your first customers, found

Everyone you've emailed or met becomes a person in Customers, grouped by company. Connect Stripe once and each customer's page shows their subscription and payments beside the conversation.

### Support from the first user

Point support@ at Customers' Inbox. The AI drafts every answer from your published Handbook pages, which are also your public help center, and hands anything it isn't sure of to a person.

### Early customers in shared channels

Invite a design partner as a guest into their own channel for onboarding and feedback. Guests don't take a paid seat, so talking to customers doesn't cost you seats.

### Founder email, under control

Investor, customer and candidate mail is labelled Reply, Important or Routine as it lands, replies are drafted, and anything you sent that got no answer in two working days comes back to you.

### Bring your own agents

Connect ChatGPT, Claude, Gemini, Grok, Hermes or your own setup to one MCP server that reaches email, calendar, documents, tasks and the Handbook. Agents act as the person who connected them, and everything they do is in Activity.

### Onboarding written once

How you work, your product answers and your policies, in the Handbook. New hires read it, the support AI answers from it, and every scheduled run reads your business profile first.

## What would you ask it?

- “Which customers opened a support conversation this week, and what plan are they on?”
- “Draft the investor update: what shipped, new customers, and what support heard most.”
- “Who did I promise a follow-up to after demo day?”
- “Turn the feedback in #acme-pilot into tasks in the product project.”
- “Which customers' Stripe invoices are unpaid, and have we talked to them this month?”

**Connects to:** Gmail and Google Workspace, Microsoft 365 and Outlook, Google Calendar, Stripe, Slack (import).

## What does a founder's day look like with Mojobase?

The founder is still the person everything runs through, but most of it arrives already drafted. A day at a six-person startup a few months after launch:

| When | What happens | Where |
| --- | --- | --- |
| 7:45 | The morning sweep: an investor reply is drafted, two customers are waiting on support, and a candidate's thank-you note is marked Routine | Email, Customers |
| 9:00 | Standup in Team chat. Someone asks what's blocking the release, and the AI answers from Tasks when mentioned | Team chat, Tasks |
| 11:00 | A customer call booked through your link. The brief shows their Stripe subscription, their open support conversation and last month's feature request | Calendar, Customers |
| 13:30 | Support answers are drafted from the Handbook. You send four and write a new page for the question it couldn't answer | Customers, Handbook |
| 17:00 | You ask for the investor update. The draft pulls in new customers, what shipped and what's late | Documents |

## Why does a startup need the AI to see everything?

Because early on, the founder is the integration between tools. “Why has Acme gone quiet?” has its answer spread over a support conversation, an unpaid Stripe invoice and a follow-up you promised and forgot. With a separate help desk, CRM, chat app and inbox, nobody sees all four, including the AI in each of them. In Mojobase they're one business, so the AI can say what happened and draft the email that fixes it.

## Which tools can a startup skip?

- **A help desk,** until support volume needs a team of its own.
- **A CRM** for founder-led sales.
- **Chat seats for customers,** since guests in Team chat don't take one.
- **A wiki,** because the Handbook is the wiki and the help center.
- **A scheduling tool** for customer interviews and demos.
- **An AI email assistant** for the founders' inboxes.

## What should a startup keep?

Keep the product side and the money side. Code hosting, the issue tracker and product analytics stay, because Mojobase doesn't connect them. Stripe stays as your billing system; Mojobase reads it. Bookkeeping, payroll, expenses and tax stay with your accountant's tools. Mojobase is built for 1 to 25 people, and it works well for teams up to 100, so it grows with a startup through its first hires and beyond.

## Questions people ask

### What's the best CRM for an early-stage startup?

If your sales are founder-led and happen in email and calls, one that fills itself in, like Mojobase's, saves the most time. If you run outbound sequences or need deal stages and forecasts, a dedicated sales CRM is the better choice. Mojobase has neither sequences nor deal stages.

### Can our engineers keep their own tools?

Yes. Mojobase doesn't connect to code hosting, issue trackers or product analytics, so engineering keeps those. Team chat, Tasks and the Handbook cover the company's work around the product, and Team chat imports your history from Slack.

### Can we connect our own AI agents?

Yes. Each person can make agent keys in Settings → Connect an agent, and an agent gets exactly that person's access across the apps. Agents are free and never take a seat; what they use shows up as AI use.

### Does Mojobase change anything in Stripe?

No. Stripe connects once in Settings → Connections, and Mojobase reads its payments, customers, subscriptions and invoices for Numbers and Customers. It doesn't refund, cancel or change anything in Stripe.

### What does Mojobase cost for a team of five?

$139 a month at list price, or $105 for the first 10 companies, for life. That's $39 for the first person and $25 for each after, with every app, agents and the AI included.

## Related

- [CRM](https://mojobase.ai/crm)
- [Support](https://mojobase.ai/support)
- [Agents](https://mojobase.ai/agents)
- [Mojobase and Stripe](https://mojobase.ai/integrations/stripe)
- [Mojobase and Gmail](https://mojobase.ai/integrations/gmail)
- [Mojobase and Outlook](https://mojobase.ai/integrations/outlook)
- [Mojobase vs HubSpot](https://mojobase.ai/compare/mojobase-vs-hubspot)
- [Answer customer support with AI, safely](https://mojobase.ai/use-cases/answer-support-with-ai)

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Source: https://mojobase.ai/for/startups · Updated 7 November 2026